What we collect
| What | Examples |
|---|---|
| Contact and delivery details | Name, phone number, email and delivery address. |
| Account details | Your login. Passwords are stored encrypted, and we never see them. |
| Orders | What you bought, how you paid, payment status, delivery and warranty history. |
| Device and usage | IP address, browser, device type and the pages you visit. |
We don't store card numbers, PINs or OTPs. Online payments are handled by the payment provider, such as bKash, Nagad or SSLCommerz.
How we use it
- To confirm, pack and deliver your order, and to call or message you about it.
- To handle returns, refunds and warranty claims.
- To stop fraud, fake orders and fake reviews.
- To understand which pages and products people use, so we can improve the site.
- To show you our offers on Facebook, Instagram and Google. You can turn this off, see below.
How long we keep it
We keep order and payment records for as long as the law requires for tax and accounts. We keep your account until you ask us to delete it. Our website uses an encrypted (HTTPS) connection, and only staff who need your details can see them.
Your choices
- See and update your details in My Account.
- Ask us for a copy of the information we hold about you.
- Ask us to delete your account and personal details. We keep only the order records the law requires.
Contact us by phone, WhatsApp or email at infogearybd@gmail.com for any of these. If we change this policy, we update the date at the top of this page.