Hoco W112 Wired Headphone

Hoco W112 Pure Wired Call Center Headset

The Hoco W112 Pure is a wired call center headset built for clear, reliable communication during long work hours. If you need a Hoco headset for customer support, dispatch, or any role that depends on consistent call clarity, the W112 Pure combines a 3.5mm AUX plus USB-A connection with an omnidirectional microphone to pick up your voice clearly without picking up unnecessary background noise.

The over-the-head design uses a lightweight construction, so it stays comfortable through extended shifts rather than adding pressure or fatigue over time. Its 40mm speaker unit and 32Ω impedance are tuned for clear voice reproduction, making it well suited for call handling rather than just casual listening.

In daily use, the flexible, 270° rotatable and bendable microphone lets you position it exactly where it picks up your voice best, while the dual 3.5mm AUX and USB-A connection (via the included Y-shaped splitter cable) means it works with a wide range of desk phones, computers, and call center setups.

Key Features

• Dual Connection Type (3.5mm AUX + USB-A) — Works with both standard audio jacks and USB-A ports, giving flexibility across different desk phones and computers.

• 40mm Speaker Unit — Delivers clear voice reproduction suited for calls and everyday listening.

• Omnidirectional, 270° Rotatable Microphone — Captures your voice clearly from multiple angles, with a bendable design so you can position it precisely.

• Lightweight Over-the-Head Design — Reduces fatigue during long shifts, making it practical for extended call center use.

• 1.8m Cable Length — Provides enough reach to move comfortably at a desk without feeling tethered.

• Y-Shaped Audio Splitter Cable Included — Lets you connect to devices that require both a microphone and audio input on separate jacks.

Why Choose the Hoco W112 Pure Call Center Headset

The W112 Pure is built specifically around the needs of call center and customer service work, not general entertainment listening. Its omnidirectional, rotatable microphone and dual connection support mean it adapts to different phone systems and computer setups without extra adapters. The lightweight over-the-head design keeps it comfortable through long shifts, and the included splitter cable adds practical flexibility for offices with older or specific audio jack requirements.

Best Use Cases

• Call Centers and Customer Support — Clear voice pickup and comfortable long-wear design for daily call handling.

• Office and Remote Work — Reliable audio for video calls and virtual meetings.

• Dispatch and Reception Desks — Dual connectivity options for different desk phone and computer setups.

Technical Specifications

Compatibility

• Devices with a 3.5mm audio jack

• Computers and devices with a USB-A port

• Desk phones and systems requiring a Y-shaped audio splitter connection

Package Includes

• 1 x Hoco W112 Pure Wired Headset

• 1 x Y-Shaped Audio Splitter Cable

Frequently Asked Questions

Can I use the Hoco W112 Pure with both a computer and a desk phone?

Yes. It supports both 3.5mm AUX and USB-A connections, and includes a Y-shaped splitter cable for devices needing separate mic and audio jacks.

Is the microphone adjustable?

Yes. The omnidirectional microphone rotates up to 270° and bends, so you can position it for the clearest voice pickup.

Is this headset comfortable for long shifts?

Yes. Its lightweight over-the-head construction is designed for comfort during extended use, which is common in call center environments.

How long is the cable?

The cable is 1.8m long, giving enough reach for typical desk setups without feeling restrictive.

What is the frequency response of the W112 Pure?

It covers 20Hz to 20,000Hz, providing clear reproduction across the full range needed for voice and general audio.

Does it work with a laptop that only has a single combo audio jack?

The included Y-shaped splitter cable helps route the separate microphone and audio connections, though compatibility can vary by device — checking your specific laptop's jack type is recommended.